The charges are calculated based on the 24-hour period from commencement of the Rental Period for Daily and Weekly rentals, a month or monthly rental is calculated based on the 30-day period. Daily rental rates will be applied for rental below 7 days. Weekly rental rates will be applied for rental 7 days and above. If the rentals more than 14 days, a month rate will be calculated whichever lower. In relation to the monthly rental, any extension of the rental period will be prorated based on calendar month.

From time to time, we may offer and/or co-sponsor contests and games on the Site. Each of these activities shall be governed by specific rules accessible from the Site

- In the event of any damage, theft, or total loss to the vehicle, the Renter is liable to pay the full cost of damage to the vehicle, including loss of use as determined by Car owner. - Collision Damage Waiver (CDW) is the excess that cannot be waived or deductible in the event of damage to the vehicle during the rental period (CDW is included in the rental charges). - Theft Protection (TP) is the excess that cannot be waived or deductible in the event of theft of the vehicle during the rental period (TP is included in the rental rate). - Windscreen Protection (WP) is not included in the rental rate. The Renter is liable to pay the full cost of any damage to the windscreen. - Personal Accident Insurance (“PAI”), renter has an option to purchase the PAI at RM6 per day (Cover death or permanent disablement). - CDW / SCDW / TP / STP / WP / PAI shall not cover the following events: o where a police report is not lodged within 24 hours from the time of the accident o the Renter is in breach of the terms and conditions of the vehicle rental agreement o items or accessories missing from and/or in the vehicle o any damage claims caused by drunk and/or drug intoxicated drivers o any damage to the tyres, which are not attributable to normal wear and tear o damage to the undercarriage and/or underbody damage that is not attributable to a collision with another vehicle o any damage to the vehicle caused by a flood, fire, landslide, or riot o where the vehicle has been driven outside Peninsular and East Malaysia o where the loss, damage, or theft is caused intentionally, or due to gross negligence of the Renter or an authorised driver. o In the event of a total loss or theft of the vehicle, the Renter has an option to continue with an existing vehicle (the existing vehicle can be of any age) as a replacement for the vehicle, charged at the same rate, or terminate the existing contract.

In the unlikely event that the vehicle breaks down (due to a flat tyre or battery) or human error occurs (due to being locked out, losing the key, running out of, or using the incorrect type of fuel) during the rental period, we provide complimentary Roadside Assistance Plus (24-hour Call Center Service, and Towing Services).

- Throughout the rental period, we undertake full maintenance and servicing (because of normal wear and tear) of the vehicle as recommended by the manufacturer. Full maintenance does not cover any repairs or replacements that are a result of accidental damage or any overhaul repair of the vehicle. Any such cases will be referred to us and all incidental costs thereafter will be borne by the Renter. - Normal wear and tear occur when the vehicle deteriorates because of normal use. It is not to be confused with damage that occurs because of a specific event or series of events such as impact, accident, incident, harsh treatment, negligent acts, or omissions.